CRM module, called Cluum, is interactive, exclusive presentations for your clients based on an information gathering function, which allows to acknowledge the client better as well as his needs. Using Cluum customer relationship management becomes simpler, and reach of target groups more purposeful.
Information is stored in one place
Simplified management and availability
Electronic content on tablet or other mobile device
Interactive presentations, documents, videos, pictures and etc.
Managed centrally:
Presentations could be prepared and adjusted by a single person, but the results are visible to all assigned representatives
Accessible for all users:
Presentations are available in the Cluum system and also by online access
Exclusive product presentation
Vivid demonstration of the content to customers - reinforces the impression of the product
Automatically gathered eDetailing statistics:
During presentation, all gathered information is assigned to a particular customer profile
Integration with daily activity reporting
Specific information assignment for each employee by relevance
More detailed information about the client
Specialized reports as required:
On request, it is possible to create custom reports that allows to evaluate sales performance.
Analysis of data collected during content presentations
Customer Segmentation:
Customer segment variables include age, speciality, work practice and specifics, tendency to switch products
Preparation of exclusive offers:
Segmentation of customers and analysis of the data can be used for each relevant proposals